The bank is no longer accepting Pre Ack advances

when marking a tax return with a refund for electronic filing and selecting a bank product option with an advance, you may see this message:

The bank is no longer accepting Pre Ack advances.

This message is only informational, letting you know that pre-ack advances, i.e., refund advances paid before IRS HUB testing begins, are no longer available. The advance selected will be processed as an in-season (or “post-ack”) advance. Click OK and continue with the bank application process.

To stop the message being displayed, from the Quick Menu of TaxSlayer Pro select:

  • Configuration
  • Electronic Filing / Bank Setup
  • Bank Setup Menu
  • Can Offer Pre-Ack Advances – Change from YES to NO. (If for some reason this menu line won’t toggle to No, indicate No to offering advances, then Yes to offering advances.)